The Account Manager's secret weapon.
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The Account Manager's secret weapon.
First Time Setup
Import local data or start fresh.
Welcome to MANO 👋
Before you get started, let's set up your profile.
This information will appear on your templates and messages.
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Fetching your MANO data...
Offline mode: using local backup data.
MANO · Dashboard
Notifications
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Admin Preview Mode · Temporarily viewing another organisation. Your real account organisation has not been changed.
What's New
Update from MANO
MANO Notice
Update from MANO
📱
Best on desktop
MANO is designed for laptops and desktops
Open MANO on your computer for the full experience. Everything still works here — it's just easier on a bigger screen.
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Feature locked
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This feature is available on a higher plan.
Your account
My Data
Download a backup of your MANO data or restore a previous backup.
New MANO update available. Refresh to get the latest version.
Good morning, Emmanuel 👋
Wednesday, 13 May 2026
Recent Deals
Quick Actions
What's New 🆕
Tips & Tricks 💡
1 — Select Stage
2 — Fill in Details
Template Generator Settings

Select a stage, fill in the details,
and hit Generate Message.

Calendar & Callbacks
This week
Sort
H
Choose your handover leads
Priority leads and anything due on this date are selected automatically. Use the H on any card to change the list.
0 selected
Monthly target not set
Log a Paid Out Deal
Fee on this deal?
Tracking fee deals helps you keep an eye on your fee rate.
Why?
Analytics
Log a Lead
Today's Leads
Commission plan
Applies to your calculator, dashboard commission and bonus figures.
Your Deals This Month
Unwinds
Audit Deductions
Each failed audit = 5% deduction from your commission. Select how many you've had, or enter a custom %.
Basic Salary
Commission Breakdown
Commission Structure Reference
BracketRate / DealMax Bracket Earnings
1st–10th deal£0£0
11th–20th deal£25£250
21st–30th deal£75£750
31st+ deal£100Uncapped
Bonus Payments
DealsBonusEarning PotentialAnnual Est.
Estimated Earnings
Enter your paid out deals on the left to see your earnings breakdown.
Loan Details
Extra Details (Optional)
Deposit (Optional)
Settlement (Optional)
Loan Breakdown
Fill in the loan amount, rate, and term to see the breakdown.
Term Calculator
Enter a UK registration and choose a lender to estimate the maximum finance term from the vehicle age and lender criteria.
Checking DVSA records…
Only lenders with confirmed term rules for your organisation appear here.
Result
Enter a registration and pick a lender to see the estimated max term.
VAT Details
Results
Enter a figure on the left to see VAT calculations.
Updated: June 2026
Resource Library
Company documents, useful links and shared resources.
AI Finance Assistant
Ask about cars, specs, lender criteria, customer objections, or account manager day-to-day work.
Press Enter to send · Shift+Enter for new line · Powered by GPT-4o
Select a conversation
Choose a chat on the left or start a new message.
Select a conversation to start messaging.
📢 This is an announcement channel. Only admins can post.
Check MOT Status
Enter a UK registration plate to check MOT history via DVSA.
Checking DVSA records…
Build the Pack
Car Options (Up To 5)
Your Details
Your Active Packs
E-Sign Activity
FCA Firm Lookup
Search by FRN number or firm name via the FCA Register.
Checking FCA Register…
Submit Feedback
Got an idea, a feature request, or found a bug? Add it here. Report anything that's not working, or suggest something new — your team can vote, and the most popular items rise to the top.
🏛️ Sales Council
A private space for council members to log feedback, share ideas, track issues and read management updates.
Welcome to Sales Council
This is your space to log feedback, share ideas, and stay across what's happening. Everything here is visible to council members only.
Recent Activity
Log Feedback
Feedback Log
Log Idea
Ideas
Log Issue
Issues
Meeting Log
Council Updates
👑 MANO Admin
Platform controls, user approvals, usage analytics and Smart Send tracking.
Recent Platform Activity
Floor View
Live team workload, priority leads and manager pulse responses.
Active Pulse
No active pulse.
Team Outlook
Loading team...
NameEmailOrganisationPlanSigned UpLast ActiveStatusActions
Create Organisation
NameSlugBrandUsersStatusActions
Top Users
NameOrgAITemplatesDealsLeadsMOTQuotesVATComm
Feature Usage
Daily Active Users
Daily Active Users
Shows real feature usage, not just logins. Login-only users are not counted as active.
UserOrganisationPlanActive daysCurrent streakLongest streakLast activeTop featureAction
Logged in, no feature use
These users opened MANO in the selected period but did not use a tracked feature. They do not count as Daily Active.
UserOrganisationPlanLoginsLast loginLast feature usedDays since feature useAction
Auto-downgrade Settings
Switch Auto-downgrade on or off per organisation from the Organisations tab. Keep it on for free/trial orgs to protect MANO from inactive use, and turn it off for paid clients you want protected.
Recent Auto-downgrades
DateOrganisationPreviousUsersLast usage
💷 Value Assumptions Edit these and every figure below recalculates instantly
Usage, deals and fee rates are measured from real portal data — these four assumptions only set the conversion into pounds. Adjust them for the organisation you are presenting to. Hourly cost guide: £25k basic ≈ £14/hr including employer NI and pension.
Feature Breakdown
FeatureUses this periodSaving per useTotal saved
Per User Breakdown
NameOrganisationLoan calcsTemplatesAI usesMOT checksFCA checksVAT calcsTotal saved
Per User Working Time Breakdown
Based on active users in the selected organisation/filter. Working week = 5 days. Working month = 20 days.
What this looks like at scale
Projection based on current usage patterns and the current average saving per active user.
AM NameCustomerCreatedOpenedOpen CountCars ClickedCar PortalStatusPack Link
Call Coach Upload

Upload a downloaded call recording. MANO stores the file privately, creates the review, then asks Call Coach to transcribe and score it.

This only controls the temporary playback link. The recording stays private.
Call Coach Reviews

Upload one real call first. Reviewed calls will show here newest first.

AM NameLeads TakenIn PayoutConvertedConversion Rate
Deals By AM
AM NameOrganisationDealsFee DealsNo FeeUnwoundFee RateAverage FeeLatest
Deal Log
DateAM NameOrganisationCustomerFeeAmountStatus
Managers
Appoint a manager, choose one organisation, then choose which admin tabs and actions they can use. Managers never see admin accounts or other managers.
UserOrganisationManagerAllowed TabsActionsSave
Admin Access
Give trusted people full admin access. Only the owner account can grant or remove admin access.
UserEmailOrganisationAccessAction
Organisation Pulses
See every organisation's pulse activity, response totals and active check-ins. Close an active pulse when it is no longer needed.
OrganisationQuestionTypeSentExpiresResponsesStatusAction
Council Cleanup
Clear old council records when you need to tidy the board. Each action asks for confirmation first.
Current Council Members
Post Council Update
Open Council Items
Create Meeting Entry
Message Monitor
TimeUserConversationMessageStatusActions
User Management
NameRoleTodayThis WeekThis MonthLast MessageStatusActions
Channels
NameTypeMembersTodayCreated ByActions
Group Chats
NameMembersTodayCreated ByCreatedActions
Flagged Messages
Flagged Keywords
Activity Analytics
Messages Per Day — Last 30 Days
Peak Messaging Hours
Most Active Users
Conversation Type Breakdown
Connect Settings
💡 Feedback — All Organisations
Every feature request and idea across all organisations, organised by status and sorted by votes. Changing a status moves the item into the matching section everywhere.
Create Survey
Create an active popup survey for all users, one organisation, or a few selected organisations. Users answer once, and results appear here.
Must-do means no “Not now” button, and every question must be answered.
Survey Results
Callback Policy
Set the default number of days before overdue callbacks move into Needs Review. An account manager's personal setting still takes priority.
Organisation Preview
Temporarily view MANO as another organisation without changing your real account organisation.
Announcement Banner
What's New Pop-up
Portal Controls
Use this after a live push when you want everyone’s portal to reload without changing the version number.
Maintenance mode and permanent auth deletion need a Supabase server-side function/service role before they can safely affect every user.
Action Pop-up
Show a reusable pop-up with a note and optional action button, such as exporting MANO data before maintenance.
Call Coach Review Cleanup
Control how long Call Coach reviews and their private recording playback files stay in MANO. Default retention is 7 days.
Loading cleanup setting...
Notification Manager
Admin-only control for portal updates, announcements and What’s New notifications. Use × to remove an accidental notification for everyone.

Open Settings to load notifications.

What's New
Tips & Tricks

Welcome to MANO.

Want a quick tour of the portal?
We'll show you what everything does in under 2 minutes.

Add Callback / Task
Reschedule / Edit
☀️ Morning Callback Triage
Clear or reschedule your overdue callbacks before the day gets busy.
This review appears once per day. You can turn it off in Settings.
Booking Link
Share this link with customers so they can book a callback slot directly into your calendar.
Your Availability
Add exact dates and time windows. Customers will only see these saved slots.